Banco Itaú - Agência 6083

The two times I came here, I hoped to be well looked after. But unfortunately it didn't happen. Table attendants are simply impatient, even with an empty seat. They are not willing to listen to us, only to talk. I don't know if the management there is bad and the employees end up taking it out on customers, or if they are dissatisfied with their work... But I didn't feel well attended to at all. I really wanted to evaluate it well, but there's no way. I hope the management there provides customer service training or if that's not possible, replace them with other employees who really enjoy serving and helping people.

I went to resolve a credit card unblocking and the attendant was very impatient even though the branch was almost empty compared to other times.

Great service and structure. The bank opens at 9:00 am and has preferential service and has employees duly prepared to serve the general public. I loved the service.

I need to speak to the manager Yeda and she doesn't get back to me, can anyone help, it's urgent.

Great bank with great employees